About Suman Shandil
Suman Shandil is a SEBI Registered Investment Advisor (RIA) with the ‘Securities and Exchange Board of India’ (SEBI) (Licence No: INA100013205) and Fee-only Financial Planner based in Mumbai India.
We have been providing Professional Financial Planning, Investment Advisory and Wealth Management services to individuals and families since 2019. We understand your needs for financial planning. We believes that financial planning should be unbiased, simple and personal. We offer Fee-only Financial Planning services. Hence our only earning is from the fees we charge to our clients.
Our aim is to help you realize your financial goals by understanding your unique needs, identifying and educating you on all the options available so you can make fully informed decisions.
We do not receive any kind of commission/incentives from mutual fund houses, insurers, or other financial product sellers. He/she is no way associated or represented by Mutual fund Companies, Insurance companies, or any other form of products.
Regulatory Complaints Disclosure
SEBI mandates all RIA’s to display the complaint status on the website as shown below. Investors can first contact the intermediary in case of complaints in our case through contact us page. the SEBI ‘SCORES’ website that facilitates investors in logging any complaints against listed companies or intermediaries can be accessed here: https://scores.gov.in/scores/Welcome.html
Annexure- B
Formats for investors complaints data to be disclosed monthly by SEBI RIAs on their website/mobile application:
Data for the month ending – July 2026
| S. No. | Received From | Pending as of last month | Received | Resolved* | Total Pending# | Pending complaints >3 months | Avg. Resolution Time^(in days) |
|---|---|---|---|---|---|---|---|
| 1 | Directly from Investors | 0 | 0 | 0 | 0 | 0 | 0 |
| 2 | SEBI – (SCORES) | 0 | 0 | 0 | 0 | 0 | 0 |
| 3 | Other Sources (if any) | 0 | 0 | 0 | 0 | 0 | 0 |
| Grand Total |
Number of complaints received during month against the IA due to impersonation by some other entity
Note: In case of any complaints received against the IA due to impersonation of the IA by some other entity, the IA may adjust the number of such complaints from total number of received/resolved complaints while preparing the above table. Further , IA must close such impersonation related complaints after following the due process as specified by SEBI/IAASB
*Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month
^Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.
Trend of monthly disposal of complaints
| S. No. | Month | Carried forward from previous month | Received | Resolved* | Pending# |
|---|---|---|---|---|---|
| 1 | Apr 2025 | 0 | 0 | 0 | 0 |
| 2 | May 2025 | 0 | 0 | 0 | 0 |
| 3 | June 2025 | 0 | 0 | 0 | 0 |
| 4 | July 2025 | 0 | 0 | 0 | 0 |
| 5 | Aug 2025 | 0 | 0 | 0 | 0 |
| 6 | Sep 2025 | 0 | 0 | 0 | 0 |
| 7 | Oct 2025 | 0 | 0 | 0 | 0 |
| 8 | Nov 2025 | 0 | 0 | 0 | 0 |
| 9 | Dec 2025 | 0 | 0 | 0 | 0 |
| 10 | Jan 2026 | 0 | 0 | 0 | 0 |
| 11 | Feb 2026 | 0 | 0 | 0 | 0 |
| 12 | Mar 2026 | 0 | 0 | 0 | 0 |
| 13 | April 2026 | 0 | 0 | 0 | 0 |
| 14 | May 2026 | 0 | 0 | 0 | 0 |
| 15 | June 2026 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 0 | 0 | 0 |
# Inclusive of complaints pending as on the last day of the month
Trend of annual disposal of complaints
| S. No. | Year | Carried forward from previous year | Received | Resolved* | Pending# |
|---|---|---|---|---|---|
| 1 | 2019-2020 | 0 | 0 | 0 | 0 |
| 2 | 2020-2021 | 0 | 0 | 0 | 0 |
| 3 | 2021-2022 | 0 | 0 | 0 | 0 |
| 4 | 2022-2023 | 0 | 0 | 0 | 0 |
| 5 | 2023-2024 | 0 | 0 | 0 | 0 |
| 6 | 2024-2025 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 0 | 0 | 0 |
# Inclusive of complaints pending as on last day of year
Grievance Redressal / Escalation Matrix
| Sr. No | Details of designation | Contact Person Name | Address | Contact No. | Email-ID | Working hours when complainant can call |
| 1 | Customer Care | Suman Shandil | Flat No. 2301, Floor No. 23, Building Name Bhoomi Elite, Sector 28 Nerul, Navi Mumbai, MAHARASHTRA, 400706 | 9310979787 | Shandil910@gmail.com | 9 AM to 3 PM |
| 2 | Head of Customer Care | Suman Shandil | Flat No. 2301, Floor No. 23, Building Name Bhoomi Elite, Sector 28 Nerul, Navi Mumbai, MAHARASHTRA, 400706 | 9310979787 | Shandil910@gmail.com | 9 AM to 3 PM |
| 3 | Compliance Officer | Suman Shandil | Flat No. 2301, Floor No. 23, Building Name Bhoomi Elite, Sector 28 Nerul, Navi Mumbai, MAHARASHTRA, 400706 | 9310979787 | Shandil910@gmail.com | 9 AM to 3 PM |
| 4 | CEO | Suman Shandil | Flat No. 2301, Floor No. 23, Building Name Bhoomi Elite, Sector 28 Nerul, Navi Mumbai, MAHARASHTRA, 400706 | 9310979787 | Shandil910@gmail.com | 9 AM to 3 PM |
| 5 | Principal Officer | Suman Shandil | Flat No. 2301, Floor No. 23, Building Name Bhoomi Elite, Sector 28 Nerul, Navi Mumbai, MAHARASHTRA, 400706 | 9310979787 | Shandil910@gmail.com | 9 AM to 3 PM |
Annual Compliance Disclosure
disclosure with respect to compliance with annual compliance audit requirement under regulation 19(3) of SEBI (Investment Advisers) Regulations, 2013 for the previous and current financial year are as under:
| S. No. | Year | Compliance Audit Status | Remarks, if any |
|---|---|---|---|
| 1 | 2019-2020 | Conducted | N/A |
| 2 | 2020-2021 | Conducted | N/A |
| 3 | 2021-20222 | Conducted | N/A |
| 4 | 2022-2023 | Conducted | N/A |
| 5 | 2023-2024 | Conducted | N/A |
| 6 | 2024-2025 | Conducted | N/A |
SEBI’s Investor Charter
A. Vision and Mission Statements for Investors
- Vision: Invest with knowledge & safety.
- Mission: Every investor should be able to invest in right investment products based on their needs, manage and monitor them to meet their goals, access reports and enjoy financial wellness.
B. Details of Business Transacted by the Investment Adviser with Respect to the Investors
- Publish research reports based on diligent research activities of the IA and Give Investment Advice based on research.
- Provide independent, unbiased views on securities.
- Offer unbiased recommendations, disclosing any financial interests in recommended securities.
- Provide recommendations, based on analysis, publicly available info and known observations.
- Conduct annual audits and ensure compliance with SEBI advertisement codes.
- Maintain proper records of interactions with all clients and prospective clients (prior to onboarding) where research service-related conversations have occurred.
C. Services Provided to Investors
- Onboarding clients by explaining terms, services, and risk disclosure, and completing KYC for fee-paying clients.
- Facilitating access to research reports via email or registered portal.
- Ensuring confidentiality of research results prior to publication.
- Disclosing information material to the client (including business activities, disciplinary history, risks, and potential conflicts of interest).
- Distributing research reports and recommendations to clients without discrimination.
- Disclosing the extent to which Artificial Intelligence (AI) tools are used in generating research services.
- Timebound resolution of investor grievances (within 30 calendar days).
D. Grievance Redressal Mechanism & Timelines
If you have any grievance, approach the Research Analyst directly at Shandil910@gmail.com The Investment Adviser must resolve it within 30 days. If unsatisfied, escalate to SEBI via the SCORES portal (scores.sebi.gov.in) or send physical complaints directly to SEBI Office: Office of Investor Assistance and Education, Securities and Exchange Board of India, SEBI Bhavan, Plot No. C4-A, ‘G’ Block, Bandra-Kurla Complex, Bandra (E), Mumbai – 400 051.
E. Expectations from Investors (Do’s and Don’ts)
Do’s:
- Deal only with SEBI-registered Investment Adviser (verify registration number on SEBI site).
- Check the SEBI registration certificate and validity details.
- Read disclaimers and disclosures carefully before making investment choices.
- Pay subscription fees only through authorized banking channels (NEFT/RTGS/IMPS/UPI) and maintain receipts.
- Ensure that you provide complete and accurate information during onboarding.
- Ask questions and clear all doubts with the IA regarding their recommendations before acting on them.
- Report misconduct to SEBI if an IA promises assured or guaranteed returns.
Don’t’s:
- Do not pay any cash or cash-equivalents to the Investment Adviser .
- Do not share secure login credentials (PINs, passwords, OTPs) with anyone.
- Do not sign blank documents or accept guaranteed returns / profits.
- Do not deal with unregistered intermediaries.
- Do not act on suggestions or messages received on unverified social channels (Telegram/WhatsApp channels).
- Do not provide funds to the Investment Adviser for investment purposes (IAs provide Investment Advice; they do not manage capital).
- Do not fall prey to luring advertisements, market rumors, or promises of limited-period discounts/incentives.
Privacy Policy
We respect client confidentiality. We collect client names, contact details, PAN, and KYC details during onboarding:
- All information collected is used solely for verification, invoicing, record keeping (mandated for 5 years by SEBI), and delivering research reports.
- We do not sell, rent, or share customer database logs with third-party marketing companies.
- Information may be shared only with regulatory bodies (like SEBI or income tax departments) if officially demanded under legal provisions.
Refund Policy
We maintain a transparent fee and refund policy in line with SEBI regulations:
A. Eligible Refund Scenarios
Subscribers may request a refund or cancellation under the following specific circumstances:
- Double Payment / Billing Error: If a client is charged multiple times due to a gateway/technical error, the duplicate transaction will be refunded in full.
- Non-Delivery of Services: If we fail to deliver the research reports or recommendations promised under your subscription tier, you will be entitled to a refund.
- Premature Termination: In the event of premature termination of research services by either party, the client is entitled to a refund of fees for the unexpired/unused subscription period on a pro-rata basis.
- Regulatory Action: If the registration of the Research Analyst is suspended or canceled by SEBI, any subscription fee collected for the unexpired portion of the subscription period shall be refunded to the client on a pro-rata basis.
B. Non-Refundable Scenarios
In accordance with industry compliance and market risk disclaimers:
- Market Losses: Investments in the securities market carry risk. Under no circumstances will refunds be issued for losses incurred based on our research recommendations.
- Performance Dissatisfaction: Dissatisfaction with the performance of recommended stocks, targets, or stop-loss hits is not eligible for a refund.
C. Refund Processing & Claims
To claim an eligible refund, email us at gauravsharma21234@gmail.com within 7 days of occurrence with invoice details and transaction proof. Verified refunds will be processed to the client’s bank account within 10 to 15 working days. Any statutory deductions (such as GST or payment gateway processing charges) will be deducted from the final refund amount as permitted by SEBI guidelines.
Most Important Terms and Conditions
1. Execution of Trades
We do not provide trade execution, direct trading accounts, or portfolio management services. Trades must be executed through your own stockbroker at your own discretion.
2. Safe Advisory Boundaries
Recommendations are purely for information. We are not liable for any losses incurred in the market. Please allocate capital responsibly using proper stop-loss limits.
3. Fee Collection Route
All subscription payments must only be made through digital pathways from the client’s own self-owned bank account. Cash payments are strictly prohibited under compliance circulars.
Terms of Usage
Please read these Terms & Conditions carefully before subscribing to our research reports.
1. Nature of Service
All subscription packages at Sumanshandil.com are strictly for **Research Reports**. We do not provide customized financial planning, personalized investment advisory, discretionary wealth management, or execute trades. All investment choices are made solely by the client.
2. Subscription Fees & Payment
Subscription fees are payable in advance and must be sent only through authorized digital channels (NEFT, UPI, Netbanking). Under no circumstances will cash payments be accepted. Accounts are activated only after verifying KYC compliance.
3. Risk Disclosure
Securities market investments are subject to market volatility and risk. Historical performance of any recommendation is not indicative of future returns. You agree that you are fully aware of market risks and bear sole responsibility for any trading gains or losses.
4. Intellectual Property
The research reports shared with subscribers are for their personal, non-commercial use only. Unauthorized distribution, copying, or forwarding of reports on messaging channels (like Telegram, WhatsApp) is strictly prohibited and subject to legal action under intellectual property laws.
Disclaimers
Securities Market Warning: Investments in securities market are subject to market risks. Read all the related documents carefully before investing.
Registration granted by SEBI and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors.
All reports and technical recommendations are prepared under SEBI (Research Analyst) Regulations, 2014.